Acquiring and managing the phone numbers on an account is simple in Kazoo. Using the available applications adminstrators can purchase new numbers with instant activation, manage features such the emergency address, assign to users or devices and move them between accounts.
Keep in Mind: After clicking
Buy Numbers
you may be presented with the changes to the monthly billing amount. ClickingAccept
will allow the numbers to be purchased orCancel
will make no change.
Purchasing the Company Main Numbers
-
Switch to the SmartPBX application and select the
Main Number
tab -
Expand the
Main Company Numbers
, then click theBuy Numbers
and selectLocal
-
Enter the area code for the desired location then click
Search
-
The numbers selected will now be listed and will be active within 5 minutes
Purchasing Company Toll-Free Numbers
-
Switch to the SmartPBX application and select the
Main Number
tab -
Expand the
Main Company Numbers
, then click theBuy Numbers
and selectToll-free
-
The numbers selected will now be listed and will be active within 5 minutes
Purchasing Numbers for Users
-
In the column under
Phone Numbers
click on the row with the User to add a phone number to -
Select
Local
orToll-free
and follow the same steps as indicated above to complete the purchase.
Purchasing Company Conference Numbers
-
Switch to the SmartPBX application and select the
Main Number
tab -
Expand the
Main Conference Number
, then click theBuy Numbers
-
Select
Local
orToll-free
and follow the same steps as indicated above to complete the purchase
Purchasing Company Fax Number
-
Switch to the SmartPBX application and select the
Main Number
tab -
Select
Local
orToll-free
and follow the same steps as indicated above to complete the purchase
Setting the Company Emergency Address
-
Switch to the SmartPBX application and select the
Main Number
tab -
Expand the
Main Comany Numbers
, then click the gear icon next to the number and selecte911
Using Spare Numbers
Keep in Mind: A spare number is one that has been purchased for the account then
unassigned
but not deleted.
Removing Numbers
Keep in Mind: A spare number is one that has been purchased then
unassigned
.
-
Switch to the SmartPBX application and and select the
Numbers
tab -
If you are sure that the numbers are no longer required click
Delete number(s)
. Once removed they are gone forever
Listing all In-Use Numbers for the Account
Keep in Mind: An in-use number has an assignment to a company main number, user, device, SIP trunk, callflow, conference, pivot application, ect.
-
Switch to the Number Manager application
-
Click on
In-Use